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Between black & white, there are shades of grey.
In thinking about today’s blog entry, I gave considerable thought to current events and the continuing ‘polarization’ of views. This was not a matter of simple parochial thought for me,... -
Retail 101 (Part Five): Why quality matters.
(The conclusion of a series on how retailing misses the customer message) In the last installment, I mentioned some key differentiators between the low-end and high-end of the retail markets,... -
Retail 101 (Part Four): Our identity in the market
In the last installment, I left off proposing a question: How does a retailer know who or what it is? If the “Great Recession” has taught us anything, it’s that... -
Retail 101 (Part Three): Who’s the customer?
Working in retail is perhaps one of the world’s crappiest jobs, and I should know. One of my first jobs while I was in college was to work in a... -
Retail 101 (Part Two): Sell me, don’t ‘tell me’.
(Part Two of a series on how retailers miss the customer message.) Recently, we walked through the mall entrance of a Macy’s. Depending on where you are, walking into a... -
Retail 101: What we can learn about marketing from a drug dealer.
(Part One of a series on how retailers miss the customer message:) My wife and I were sitting over lunch yesterday discussing what certain retailers do well and others completely... -
I’m bringing Paisley back if it kills me…
I have in my closet two Paisley patterned ties. One of those I adore, but it’s an insanely expensive piece that I wear only gingerly for fear it’ll be damaged... -
The Ground Zero dialogue (or lack thereof)
Across the street from Ground Zero in Lower Manhattan sits the courtyard of St. Paul’s Chapel, an Episcopal Church in the shadow of the former World Trade Center that acted... -
It’s only $65…
So this past weekend, my wife and I made the unexpected trip to Neiman-Marcus — we’re now on a jovial and first-name basis with most of the associates in the...
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politics
Between black & white, there are shades of grey.
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Culture & Society
Retail 101 (Part Five): Why quality matters.
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Culture & Society
Retail 101 (Part Four): Our identity in the market
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Culture & Society
Retail 101 (Part Three): Who’s the customer?
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Economy
Retail 101 (Part Two): Sell me, don’t ‘tell me’.
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Economy
Retail 101: What we can learn about marketing from a drug dealer.
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Culture & Society
I’m bringing Paisley back if it kills me…
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Culture & Society
The Ground Zero dialogue (or lack thereof)
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Culture & Society
It’s only $65…
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Culture & Society
The Year-Round School Year
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